Monday, August 22, 2016

1.4 Million Supply Chain Workers needed - Strategy: Keep the Ones You Have

Get ready!  The "War on Talent" is here and it is here to stay.  Fortune published an article titled "Wanted: 1.4 million new supply chain workers by 2018".  We have always discussed the need to develop and nurture talent and now it is getting even more important.

If you are not focusing on how to develop and retain your great talent, you will be forever out in the market trying to recruit new talent.  And that, most often, is a loser's game.  It is much easier to develop what you have then try to assess and acquire what you do not have.  Here are some of my ideas on how to deal with what is becoming a hyper competitive market for talent:

  1. Cater to Millennials while at the same time ensuring the "gray hairs" experience is utilized.  I hear a lot about the catering to millennials so I will not rehash this.  I do think though companies have to ensure the more experienced workers have a place.  These people carry years of ideas, experiences and knowledge.  Combine that with the skills of the millennials and you have an unstoppable force.
  2. Be customer centric and dare I say - Customer Obsessed.  People love working on customer focused ideas and activities.  People want to grow businesses.  People hate cutting and they hate shrinking.  Be customer obsessed.
  3. Make if fun.  I once had a boss who on day one showed me the company values and he actually went out of his way to tell me that "fun" is no where to be found.  "This is a business", he said. it was that moment, day one, that I started to think this was not going to end well.  People have to enjoy what they are doing.  When you hear people say they are "passionate" what they are really saying is they love the blending of their skills and they are having fun using those skills.
  4. Invest in your people.  If you do not, someone else will and they will be gone.  Yes, you will have the few times where you send someone to training and they promptly leverage that into a better job somewhere else.  But, don't make everyone who is left pay for that.  Invest, invest and invest.
  5. Embrace the "boomerangs".  This is a unique and interesting idea.  Many companies will not entertain bringing a person back who leaves.  I say you should embrace them.  Think of it as an opportunity to say they looked, the grass was not greener and we are welcoming you home.  That will go a long way for your current employees, who probably still have a loyalty to this person and I believe you will have gained an employee for life.   They will have left, learned a lot and now come home.  What great way to acquire talent!
I am sure there are more you may have but just like the easiest customer to get is the customer you already have, the easiest great employee to get is the one who sits right next to you.

Adding to this is an article by Tisha Danehl titled How to Recruit Top Supply Chain and Logistics Professionals.  She has all the right ideas!! 

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