10xLogisticsExperts, LLC - Leading Revolutionary Change

A 25 year veteran of the supply chain and logistics industry blogs on all things logistics. Experience in 3PL, automotive and consumer goods logistics help bring a unique insight to this topic

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Showing posts with label Zappos. Show all posts
Showing posts with label Zappos. Show all posts
Sunday, November 29, 2020

Why The Chief Supply Chain Officer Needs to Understand Customer Experience in Detail

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  Thesis :  The Chief Supply Chain Officer (CSCO) needs to be very close to the Chief Customer Officer or whoever in the enterprise is respo...
Saturday, March 30, 2013

The Battle for Retail Sales is Really The Battle of Supply Chains

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I continue to believe the battle for retail sales is really all about the underlying supply chains rather than the actual store.  The "...
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