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Tuesday, September 11, 2012

Bid More Frequently, Not Less

I am not sure how I totally missed this great article in DC Velocity entitled "Go Short" however I am glad I ran into it now.  I think it is spot on and a great contrarian view from today's prevailing wisdom which is you need to be a "partner" in times of tight capacity.  Partner generally is a euphemism for a trucking sales person asking you to give them above market rates to secure some nebulous and not guaranteed insurance policy for capacity in the future.

As this article rightfully points out, this guarantee is anything but that and generally will not stand even after you paid that insurance policy cost.  The article states:
"At the heart of the study's findings is a fact that most who ship and haul for a living already know: that no truckload contract, regardless of duration, can force a shipper to honor a volume commitment, or a carrier to honor a capacity commitment. Because trucking is considered "derived demand"—meaning supply doesn't react unless demands are put on it—a carrier can easily change capacity, and the rate it charges, if it doesn't secure enough high-yield freight on a lane and finds better opportunities elsewhere. In many cases, it will stop accepting freight on a lane altogether."
As prices in the market change and as your rates become "stale" the carrier can just stop accepting tenders. They will say to you their "network has changed" and they can no longer support this lane.  It happens all the time and it happens with the best and most ethical carriers.  I am not accusing them of malpractice but rather I am just accepting what is and this article articulates it well.

This article advocates going shorter on your bid cycle, perhaps one year, and ensuring rates and lanes do not "get stale".  Interestingly enough, despite all the discussion from the carrier base about "long term partnerships" this appears to be in their best interest as well.

It is important to outline another extreme which is highlighted in the article.  Grough Grubbs, SVP of Distribution and Logistics for Stage Stores says:
"Our rating is dynamic based on competitive bidding, rather than an annual volume bid. This removes the dilemma of 'stale' bids," said Gough Grubbs, Stage's senior vice president, distribution/logistics. "As more competitive bids come in for certain lanes, incumbent carriers are given the opportunity to revise their rates in our system if they choose to. If not, they drop down in the pecking order for future loads."
This certainly looks and feels like every day is a new day and the bid cycle essentially never stops.  While this ensures market prices every day you would need to identify the trade off of this strategy with the benefits of some sort of stability.  That trade off equation would be different for each company and you would have to look at it in the context of your own competitive environment.  

One of the concerns I have written about many times is the fear the coordinated industry effort to "scare" shippers by talking about capacity shortfalls and rising prices (a week does not go by where a CEO of a trucking company feels a need to "remind" us that lowering capacity will result in higher prices) would result in the industry actually reinforcing to shippers that this is a commodity business.  Again, I do not believe it is a commodity however if all you talk about is the commodity behavior of the pricing scheme then you are essentially educating your customers to treat you as a commodity.

This article, and certainly Mr. Grubbs has taken it to the fullest measure.
 

Monday, September 10, 2012

Get Ready - CSCMP 2012 in Atlanta

Those who have been in the industry a while know the Council of Supply Chain Management Professionals (CSCMP) is the premier professional organization for our industry.  From practitioners to academics, this is the organization to belong to if you want to know what is happening in our industry, networking with top individuals / thought leaders and keep an eye on the mega-trends occurring in supply chain and logistics.

This year I have the honor to co-host Track 6 - Energy and Infrastructure at the Annual Global Conference in Atlanta from September 30 to October 3. This track will have exciting discussions concerning the overall energy marketplace right to how to specifically implement Natural Gas and alternative energy strategies.  The track objectives, as stated in the program:
"Managing a sustainable supply chain is no longer just a "cool" thing to do; it is expected by the consumer and is an extension of the brand and product being sold. This track will highlight best-in-class practices and emerging technologies to reduce your carbon footprint, enhance your corporate image, and positively impact the bottom line"
I highly encourage you to put this on your appointment calendar!

Today, I will highlight the first session we will have which is from 9:45 to 11:15 on Monday, October 1, 2012 entitled: Dispelling the Myths of Energy Independence by Walter Zimmermann, Senior Technical Analyst, United ICAP.  The description of this session is:
"US energy independence is a goal that can never be achieved due to the global nature of the economy and the ability to export energy quickly to the higher priced markets. There is a lot of talk about building a stronger economy while at the same time lowering energy prices. This speaker will explain why we can’t have both, and why the financial markets are what actually drive energy price trends. He will reveal what can be done to lower energy costs, and describe how seasonal price cycles can be employed to lock in prices near their annual lows."
This will be an exciting session as it will challenge a lot of the current thoughts which exist in our industry about how we are on the beginning of a wave of cheap energy and energy independence.  Mr. Zimmermann speaks how the laws of supply and demand are not driving fuel costs but rather the "financialization" of the energy markets are really driving the costs. This session will really challenge you to think different.

Mr. Zimmermann is an exciting and dynamic speaker which will make this session very exciting.  Bring your questions!

If you would like to see him in action, take a look at this clip from CNBC:




Here is a more recent interview:

Friday, September 7, 2012

More Data on Slowing ..

As reported at the Transplace blog, Stifel Nicolaus data supports the idea of a slowing environment.

Thursday, September 6, 2012

Cass August Index is Out - What Shall We Learn?

The Cass Freight Index is out for August and the results are not surprising for those of us who stay close to this market every day.  Both expenditures and freight volumes have decreased month over month in August signaling a dramatic slowdown and one during a time when some would expect the seasonal surge to start.  Remember the idea of seasonal surcharges?

Cass Freight Index
Year over Year and Month over Month, shipment volume has decreased 1.1%.  For expenditures, we are still up year over year by 3.8%, mostly driven off of irrational fear instilled in the market during the first quarter (the reality was there was no need for those rate increases however some bought into the fear driven by some industry leaders) but month over month the expenditures are down 1.1%.  Some other points made by the people at Cass:




  • There have been two straight months of freight contraction
  • This is the third time this year, freight volumes are down year over year
  • Inventory levels are increasing beyond what is needed for the sales volume in the economy. 
  • The report says to expect rates to stay firm - I disagree with this and I think the empirical evidence will show this not to be true. 
The report continues to say driver pay and fuel is driving higher costs for the carriers.  Of course, we know higher fuel costs are burdened on the shipper, not the carrier, due to fuel surcharges.  I also have not seen a massive increase in driver pay however we shall see if that starts creeping in.  The report says these increased costs have not made it through to the shipper in rates however the long term trend is the costs are passed on.  The average operating ratio (OR) has decreased (margin increasing) for the better part of a year now.  This means either the carriers are getting great operational efficiencies to offset these cost increases (that would be a good and competitive thing to occur) or the costs are being past through.  Impossible for the carrier costs to increase and the OR rate to decrease without one of the two above occurring.  As always, it probably is some of each.  

So, here are my thoughts for shippers:
  • Despite a somewhat coordinated effort across the industry to reduce capacity it appears demand is decreasing even faster.  This is a message I have been projecting for the last 6 months and the evidence here continues to reinforce this general message. 
  • If you are a shipper who was frightened into taking increases at the beginning of the year you may want to review that decision and perhaps run a bid event.  You most likely are paying out of market prices.
  • The idea that Q3 and Q4 is a bad time to bid may be an idea which is dying.  Carriers should be worrying about where the volume in Q12013 will come from now and may be a bit hungry. 
  • This report continues to reinforce the incredible volatility of the market and the fact every shipper needs to have a very detailed supply base management program to monitor these changes and leverage them when needed. 
For carriers I believe:
  • May be time to stop a lot of the blustering and start building true relationships with your shippers to lock in shrinking volume.  Getting business out of fear is not always a good or defensible long term strategy. 
  • Offer value added services to ensure you bring more than just transport to the mix.  Shippers need overall logistics and supply chain partners to make it through slow times. 
  • Continue to drive exceptional efficiencies.  As an industry we need to ensure that logistics expenses as a % of GDP declines.  That is the true measure if our industry is adding value or not.  Let's focus on the right things. 
  • Continue to drive hard for increased fuel mileage and sustainability objectives.  This benefits everyone. 
In conclusion, the signal this report is sending is things are slowing down and the pace may be accelerating.  Get ready for a tough Q42012 and Q12013.

I wish I had better news. 

Wednesday, September 5, 2012

Continuing on Cube Utilization - Secondary Cube

What if Watermelons were Square?
Ask yourself - What if Watermelons Were Square?

I find just about everyone gets the idea that putting more stuff in a trailer will generally reduce your overall costs because you will use less trailers.  It is that simple.  Miles per unit sold goes down and with that the cost of transportation.  Further, your sustainability goals are met far quicker because less miles means less emissions.  The easiest way to reduce the cost of anything is just to stop using it.  Concentrating on cube utilization accomplishes this.

However, for all the people who know this I find a lot less worry about secondary cube or what some call "liquid cube".  This actually takes into account the utilization of the cartons or packaging of product you are loading in the truck.  Think of it this way:  You may load 1,000 cases of xyz product into your trailer, look at it, and say "wow, did I cube out that trailer"!  What you may miss though is the cube utilization of the cases is horrible.  Open the cases and you may find a lot of air due to bottles being curved, sizing relative to the case not done properly, or just packaging which is too big for its contents.  If you are able to solve that problem (per my previous post, most likely with the marketing and merchandising folks) you may find you can put a lot more product in that same trailer.

So, the journey continues... Once you think you have cubed the trailer, start looking at secondary cube and start solving that problem.  Keep packing them tight and ELIMINATE emissions and cost; don't just reduce it.

(Answer to above question:  A lot more would fit in a trailer - after all, the rind is merely nature's packaging!)

Packaging and Merchandising Vs. Logistics Efficiency?

Conducting what I call a "walk around" (my wife calls it shopping) in the grocery store this weekend started my mind wandering to ideas about packaging and shelf space.  Why would a logistician be thinking of these stereotypical marketing and merchandising topics you may ask?  The answer is simple:  There is a battle going on in the retail world within companies and it is the battle of the logistician versus the merchandiser.

Just look at the picture below:
A merchandiser probably sees nice colors to attract the shopper's eyes, good shelf space display, multiple rows of the product to dominate the shopper etc.  A logistician sees boxes which are too big for the product which is in them thereby reducing useful cube in a trailer. If you look to the far end of the aisle you will see round and curvy shaped bottles.  The logistician thinks these attract the eye but kill you on cube (both primary and secondary) utilization.  So, the question is who wins?  To this point in my career the merchandiser has won but that is changing with three key changes in the external environment.

First, transportation costs have become so high people are no longer just deferring to the merchandiser.  They really need to make a solid business case why that curvy bottle which kills cube utilization is going to drive sales.  Otherwise, we will move to optimizing cube.

Second, shelf space is no longer such a driver of consumer preference.  When the entire concept of shelf space importance was developed it was the way to advertise to an uneducated consumer.  The consumer "learned" about your product by having the product catch her eye then have her read the box (another more practical reason why boxes are so big - need real estate for the writing and graphics) and this would be a major driver of her buying decision (The old adage there are two moments of truth: One when she decides to buy the product and two when she uses the product for the first time).  However this has all changed.  Many come to the store already knowing what they will buy as they have researched it prior to arriving. Or, if they have not, rather than read the box they will whip out their smartphone and read about it on line (the smart merchandiser will have a QR code on the box so it can be scanned).  This is a mega trend for how people shop which is growing and not shrinking.  The advent of the smart phone means you no longer have a self contained space to barrage the consumer with colors and splash - the consumer can "virtually" leave your space, find the information they want and need, then reenter your space without you even knowing it.

Third, as stores become smaller (especially if you follow the mega trend of consumers moving back to the cities which changes the entire dynamic of retailing) shelf space is shrinking.  With shelf space shrinking you need to figure out how to get your product in front of the consumer, get it to be interesting AND make it small and compact (The tyranny of the "OR" - Good to Great, Jim Collins).  For example, if you make laundry detergent and you only get 1' across on a shelf.  You can take that up with two giant bottles of non-concentrated detergent or you can concentrate it immensely and get 6-8 bottles across.  I personally believe more is better and the the signal the consumer will get is if there is that many on the shelf it must be because people are buying it - perhaps I should try it.   This trend supports and is in harmony with the needs of the logistician.

So, what does this mean for the logistician?  It means you need to get upstream in the packaging design, merchandising and manufacturing of your product.  Get involved in these decisions on the front end and influence the decisions which will meet the needs of the marketer and merchandiser and will also play nicely with cube utilization and transportation costs.  The lowest cost transportation is the transportation you do not use and better cube and better secondary cube (a topic I will address in another post) drives the elimination (not just reduction) of transportation cost.  This means you need to be intimately involved in the Sales and Operations Planning (S&OP) process and if your company does not have one you should lead and develop one.

I have always said the great logistician spends as much time on these topics as they do on working with carriers.  The work with carriers tends to be fun part however this is where the majority of your cost savings will come.

Monday, September 3, 2012

Reflections on Labor Day

Our industry, the logistics and supply chain industry, should reflect more on this great day than just about any other industry.  We are built on the benefits of the work labor does every day.  The number of truck drivers, loaders at rail and air ramps, workers at ports, warehousemen etc. etc. really do drive this industry.  I have not done the analysis however the ratio of labor (stereotypical "blue collar") to "management" or managers has to be one of the largest of any industry.   Think of it, for every truck there is at least one driver!

This industry also is what moves America.  Nothing is built, bought, imported or exported without going through some channel in this industry; and most go through multiple channels in our industry.

So, with that I do reflect on this great industry and the great people who work in it.  I hope they get to spend time with their families - although the nature of the industry is many will not.

Thank you for all you do for your companies, this industry and the United States of America!


Sunday, August 12, 2012

Operating Cash Flow (OCF) - Should it Be The "King" Metric?

In deference to the great writing at Supply Chain Digest by David Schneider (David K. Schneider and Company) I will not rewrite the premise of the article he wrote over at SCD titled "The One Best Supply Chain Metric". I will only say I highly encourage you to click on the link above and go to the article and read it if you are even remotely interested in a different metric to follow.

Now, on to my opinion (hopefully you have linked over and read the article):  Operating cash flow is a "king" metric or an "outcome" metric as some may call it.  It is the ultimate scorecard.  Are you truly making real money (i.e., Cash) or are you making "paper money" (through income statement shenanigans) and burning through cash?  Remember, the only thing which allows you to reinvest in your business is the generation of cash.  Measure cash in a big way.

I get very nervous when I hear companies want to "push out payables" not because I think it is just wrong to do but also because of the signal it sends which is their cash from operations is probably going down so they are grabbing a one time cash infusion from suppliers.

Ultimately, cash from operations will determine the success or failure of your business because ultimately you will run out of financing (of which pushing out payables is essentially that - you are financing through your suppliers) and investing options.  When that happens, if you are not generating cash from operations, you will find your "Emperor has no clothes".

Friday, August 10, 2012

The Divergence of the Dow Transports and the Dow

As if on queue from my posting yesterday, Mark Hulbert  (read all his stories here) writes on marketwatch.com about the divergence between the Dow Industrial index and the Dow Transports.  He shows a graph which is very interesting and may help answer the questions I raised yesterday when I asked how the economy (as measured by the stock market) could be so high yet freight growth appears to be crawling along. His graph (reproduced below) shows for some time now the Dow Transports have lagged the overall Dow.  I suspect if you put in the S&P500 you will see this as well.


Dow Transports (in Red) Versus Dow 

So, what does this tell us?  Mark believes it may signify the leading indicator of an overall slowdown in the economy (which of course does not bode well for the transportation industry).  However an interesting point which I had not followed before is his point around the divergence or the relative performance of the Dow Transports to the Dow overall.

He claims (as apparently it is in Dow Theory) that it is precisely this divergence which indicates the slowdown not specifically the fact that that transports are slowing down.

Perhaps it is best to think about it this way, like a good race horse, the Dow is executing one last gasp then it will stop where as the other race horse (i.e., the transports) already crossed the finish line and is stopped.  I don't know if that is a good analogy or not however I will set a favorite to always compare the Dow transports to the Dow overall now and let's see how his analysis plays out.

Thursday, August 9, 2012

Where is The Freight? - Cass Reports a Slowdown

The Cass Freight Index report for July 2012 was somewhat anti-climatic for those of us who follow freight and knew we were in the depth of the great slowdown of 2012.  The "phone bank" report (which measures the direction of phone calls from a fictional transportation manager's desk) reported far more incoming calls from carriers looking for freight than outbound calls searching for trucks and this has been true for at least two months now.

OK, I admit that is not a scientific index however if you are close to the business and have a grasp on that general topic it is a highly effective predictor of freight.

Cass Freight Index - July 2012
We see from this index that essentially expenditures have leveled off really since June of 2011 with just a little bump at the beginning of Q2 in 2012.  I attribute both years' early bumps as price / volume "hype" and not reality.  Each of the last two years has begun with a "great hope" of where rates and the economy is going only to become disappointing by summer and a steadying of rates.  A good and experienced transportation manager will see this trend and ensure they do not buy into the early year hype every year.

At the beginning of every year the transportation company sales people will show up with all sorts of data to tell you "this is the year" where we will hit a massive capacity crunch so you better "pay up now" to be taken care of later.  A great story which makes for great industry journalism however the empirical evidence suggests it is, in fact, all hype and those who remain calm in the face of the story will be better off.

A key question though is how can all these companies (shippers) report great earnings, the market is very high ( Dow at 13,175.64 as of this writing) and yet the shipments and movement of goods is stagnant?  I have a few theories (I freely admit these are theories however the data is showing this to be more and more true).

First, the economy is a more services and financial economy than it is a "things" economy.  While we still consume the manufactured goods we generally do not make them.  This means an entire portion of the former economy shipments is gone and that is inbound to manufacturing.  The outbound is still there however the inbound is gone.  The inbound freight is in China and Mexico and other low cost countries.  Those who say they love being in trucking because their jobs cannot move overseas are wrong.  The inbound jobs have moved overseas along with the inbound freight.

This of course follows the manufacturing base so if manufacturing truly does return to the United States (the jury is out on this) then the inbound will follow back.

Second, the great work on sustainability, minimizing packaging, routing efficiencies etc have all led to being able to move the same amount of goods with lesser number of vehicles.  This movement is good for all of us in the world however it does decrease the raw demand for trucks.  Just think of televisions. If the economy sells a million T.V.s this year (a made up number just to illustrate the point) they are all about 1" thick.  10 years ago if 1 million T.V's were sold they all were about 3 feet deep (packaged).  That is a lot of trucks.  

There is not only minimization of the product size but there is also the elimination of the physical product (think e-books. iTunes for CDs etc.).

So, my conclusion is you cannot compare the GDP numbers of today relative to prior year GDP numbers as if there is a straight correlation between the level of GDP and the amount of goods moving in terms of cube size (which is the driver of number of boxes needed). Clearly there is some kind of correlation but it is not as direct as it would have been 10 - 15 years ago.  The economy can grow with less physical product moving.

Finally, the lesson learned of the last two years is clear: "Be Not Afraid"! at the beginning of the year.  Don't buy the hype, be patient, watch the data and let the economy play out.  You get no credit  (regardless of what the sales person tells you) for being an early mover on rate increases.

Friday, August 3, 2012

Looking at Transportation The Way We Look at China's Economy

I have read a lot recently about how you get the real GDP numbers out of China.  Don't bother with the government statistics rather just go look at the piles of coal at the electric power plants.  As China has said their economy is doing fine, observers of coal piles have seen them grow and grow.  Why is this important?  The growth of the coal piles signifies a massive slow down in the demand for electricity which, in turns, means factories are idling.  When factories idle, you have lower GDP.  Voila!  It may not be scientific however doing econometrics with raw data which is flawed is a waste of time.

So, I thought I would use this way to look at transportation and I did not like what I saw.  Driving through Chicago yesterday passing by the big intermodal yards I saw stacks and stacks of 53' containers which clearly had been "mothballed".  They were not at the yard "in transit" rather they were in the yard and parked.  They were stacked high and tight.  This indicates carriers are parking containers which clearly indicates a massive slowdown in freight pretty close to the time where it should be gearing up for the holidays.

All indications are the economy has softened dramatically and this is just another indicator.  I may patent this methodology, go to Chicago every week and take a picture, compare them against previous weeks like you would a bar graph.  My guess is this would be just as good as some of the other "analysis" I have seen.

Monday, July 30, 2012

Natural Gas - A Different View

One of my colleagues sent me a very interesting post which was the opening statement of David L. Greene, Oak Ridge National Laboratory to a committee looking into the uses of Natural Gas.  While I am a big supporter of natural gas in transportation I think it is always good to get a balanced view to any topic.  I have a saying I live by: "Nothing is ever as good as it seems and nothing is ever as bad as it seems".  This is almost always true when there is a "gold rush" into anything.  It was true of the Internet boom in the late '90s, turned out to be true in a devastating way with real estate and now, most likely, it is true in the natural gas boom.  Here are a couple of points:

  • Those who think NATGAS will remain wildly below the world price just because it is drilled here in the US may need a lesson in global economics.  Fuel / Oil is a very fungible commodity and because gas can be liquefied it can and will be exported if there is an arbitrage opportunity. 
  • In order to keep up with emissions requirements and total GHG reductions, the entire infrastructure (if built) for NATGAS would need to be dismantled by 2050.  I cannot vouch for the accuracy of this statement however it is right in line with what I have heard before which is NATGAS is somewhat of a "bridge" fuel.  It does not satisfy our overall objective to get to sustainable fuels and renewable energy.  But, and this is a big but, how long / far will the "bridge" be?  If you assume 2050 as this article does then it probably does not make sense to build it.  However, if you assume longer then it should be built.  This requires forecasting, a crystal ball and a bit of luck.  None of which I can do very well or possess. 
  • The differences in energy in NATGAS v. Diesel means a wholesale transition is highly doubtful.
The conclusions of the article are right in line with what I have been advocating all along:  Conversion to alternative fuels, such as NATGAS, are engineering questions and should be dealt with in this fashion.  A shipper needs to identify specific locations, specific applications and then decide type of fuel, truck etc. etc.  

The future is going to be highly complex as there will not be a "one size fits all".  Unfortunately, that takes 10X Thinking and we, as a species, tend to see the future through a rear view mirror.  We want a new fuel source to replicate the structures of oil and that, I can forecast for sure, will not happen. 

Wednesday, July 4, 2012

The Food Supply Chain - "Not in Season" Goes The Way of The Busy Signal

An area in supply chain where I have never worked yet have always been wildly impressed with is the food supply chain / cold supply chain.  Today for the 4th of July we were shopping in a Meijer store in our local town.  The amount of fresh fruit and vegetables available was just astonishing.  Were it not for innovation in temperature control and other aspects of this supply chain this type of food would not be available so readily.

Remember when you would want some fruit or vegetable and your parents would tell you it was not available because it was "not in season".

"Not in season" is not something you hear much anymore;  It has gone the way of the busy signal.  Everything is in season somewhere in the world and the sophisticated food supply chains now bring it to you, where ever you are, and amazingly at very low cost.

Of course this comes at a cost of sustainability and there is now a big push to buy local.  Buying local means, however, you will not get everything all the time.  I recently read of a cherry farmer who lost his cherries in Michigan due to the crazy early warm weather we had this year.  He was able to secure cherries in Poland!  If it were not for a sophisticated supply chain this would not be possible.  "Buy local" in this case would mean no cherry pie.

So, thanks to all the great individuals and suppliers working in this supply chain.  Your innovation truly has made the world a better place and I really do believe we have "solved world hunger".


Friday, June 29, 2012

The Highway Bill - Is it Re-regulation in Disguise?

For many who have read my postings you know I personally believe there is a quiet re-regulation of the transportation (mostly full truckload) industry going on in the United States.  Interestingly enough, this is mostly being led by the trucking companies themselves both indirectly and directly.  As regulations have increased the profitability of the trucking companies has increased as well.  It is as if they all just decided competing in an unregulated and highly efficient market was just too much to take.  It is easier to publish a unified tariff and move on.

A stark example of this is in the new highway bill.  In an article written in Logistics Week Bill Graves, the ATA President hails this bill for doing the following:

  • Requiring electronic on board recorders for hours of service compliance
  • Establishing a central clearing house for Drug and Alcohol testing
  • Establishment of standards for systems to provide employers notification of moving violations
  • Mandatory testing of new carriers coming into the business around safety (Read: Increase the barrier to entry)
There was a day when any transportation executive would be appalled at the above mainly because it increases regulation, decreases competition and creates barriers to entry to the industry.  This will all result in bad news for shippers as the carriers will use these "new regulations" as an excuse to raise rates.  The savvy shippers will remember who actually put these regulations in place in the first place: The trucking industry. 

One thing the new Highway bill does not do:  Fund infrastructure repairs so our roads and highways become less congested and more conducive to transportation. 

Next up I will deal with how this is being paid for and here is a little hint:  If you think you are getting a defined benefit pension plan, you just contributed!

Tuesday, June 12, 2012

Impact of Mega Trends - Design for Logistics

As transportation rates and capacity go through a major change one trend which is clearly developing is what I have called "Design for Logistics".  This "mega trend" ensures the logisticians are involved in the design of the product at the very early stages of development and the reason for this is mostly cube utilization.

We have known for quite some time a critical way to reduce spend is just to consume less.  Seems very logical to me and really passes for being a truism in our industry.  However, what has not happened until recently (on a large scale) is people thinking about this before the product is actually designed and built.  As we all know, once the tooling is in place to make the product the goal of the manufacturing group is to run the tool to death; at that point a change in design becomes very costly and almost impossible to execute.

The solution therefore is to get the logistician involved on the front end.  Of course, we do not want to build any "Aztecs" here (really ugly products which were made ugly to make manufacturing and logistics more efficient).  First and foremost, the product has to meet customer needs and, in most cases, actually "wow" the customer.  However, once we identify the critical components of the product which create that emotion with the consumer, we then take the rest of it and design the hell out of it for efficiency in logistics. This usually means cube utilization.

I heard a high level executive for a major truck stop firm say his fuelings were down by 15% and he was attributing it to more "stuff in the back of the trucks" and therefore less trucks.  I am not sure he had real data to support it however given my experience I believe he was right.  And this trend will continue.  The logical and ultimate conclusion is to eliminate shipments completely (aka, Nook/Kindle e-books and iTunes stores).  We know not everything can be digitized however things can be made smaller, packed tighter and assembled at the point of use versus at a factory (Think IKEA furniture).

If you have not instituted this process in your company, and transportation costs are meaningful to your business, you should immediately think about this important topic.  It is far more complex than I have written here and there are clearly ways to be successful at this and ways to screw it up however you should start it now.

The EPA May Have Got it Right

For the last 4 - 6 years we have heard many people grumbling about the need to clean up diesel trucks from an environmental  perspective.  All the same arguments heard whenever new goals are set were rolled out:  "It will cost a fortune", "It will never work", "The technology doesn't exist"... etc. etc.  Same comments made by the automotive companies when the initial clean air act was passed and now we hear them again when it comes to Natural Gas. Now, in an article entitled, The Emissions Dividend in Fleet Owner Magazine, we find out the EPA may have been right.  Thank goodness they stuck to their guns.

What is even more fascinating about the data in the article is it seems to suggest now that all these changes may actually end up in reduced costs for the carriers.  Engines are lasting a million miles, drain intervals are being extended  and other operating costs are improving.  Yes, the acquisition costs of the engines may be higher but it appears there is evidence the total cost of ownership (Generally figured by adding: Acquisition costs+ownership cost-residual revenue) may actually be lower.  It is certainly improving and this is verified by a presentation I was at where a very large trucking company confirmed this phenomenon.

As a shipper it has to make you wonder what all this talk is of "increased costs"?  Yes, there are increased acquisition costs but it is TCO I am concerned about.  If TCO is decreasing that is a good thing isn't it.

This reinforces why, as a shipper, you have to understand the costing model of transportation as well or better than anyone in the industry.

Could you imagine what LA would be like from a smog perspective if the EPA had not stuck to its guns all these years?  It would have been a disaster.  Now, it looks like the same success is coming to the actions concerning diesel trucking.  Congratulations EPA... and my future grandchildren thank you.

Thursday, June 7, 2012

Sustainability - Why Not?

I had an interesting revelation today as I drove my hybrid to work. Many people will rationalize why they are not living a sustainable life - leaving a better planet to their heirs than they gained from their parents.  They will go through the "personal business case", they will try to deny the science of the changing planet or, some, will hold onto a belief that it is our God given right to do whatever we want to the planet.

Of course, all of those are what we call excuses and rationalizations.  My observation is many who do not care about sustainability are the exact people who can afford it and are benefited by it.

So, next time you rationalize your unsustainable behavior ask yourself, why not?  Why not take the few extra minutes to recycle?  Why not spend an extra $1K to get a sustainable automobile?  Why not buy local so things don't have to be transported so far.. etc. etc.

The key question for all of us:  Why Not?

Tuesday, May 29, 2012

Leadership in Logistics is As Important as The Technical

I have always believed leadership in the logistics field is as important, and maybe more important, as the technical aspects of the job.  As a logistics and supply chain executive you will be responsible for leading many people and, in fact, what you do will be far more about leadership than about your technical expertise.  The people you lead will have the technical expertise and the question is can you get them to do what needs to be done and have them use their ingenuity and innovation to go beyond anything you may have thought imaginable.  Some of this was discussed in detail in Adrian Gonzales' article:  Putting Leadership Development Back on Your Calendar.. and Your Budget!  He makes a lot of great points showing how important this is to the logistics and supply chain professional.

There are also many great development programs where you can "sharpen your saw" (Stephen Covey) such as the Executive Masters for International Logistics and Supply Chain Strategy (EMIL-SCS) at Georgia Tech.  This will help you gain technical expertise and help you gain leadership expertise.

Having said all of this, I love to listen to Clay Christensen of Harvard University speak.  He is brilliant in business (The Innovator's Dilemma), he is a moral and good man and he is a great leader.  His new book How Will You Measure Your Life is a "Must Read".  Listen to Professor Christensen speak on leadership, a moral compass and a direction to take in life.  As yourself what makes the "measure of a man"?  How will you judge your life? Will it be by money or by status or will it be by the good you do and what you leave to the rest of the world upon your passing?  I ask you, especially if you are starting out, to think deeply about this topic and question. This is the core question to answer.

When answering, don't forget the great words of John Bogle, Founder of Vanguard Group: "Not everything that can be counted counts and not everything that counts can be counted".

Saturday, May 26, 2012

T. Boone Pickens on Morning Joe

I saw Boone on Morning Joe and I finally have got around to posting it.  A fantastic interview from a man who is actually working like crazy to save America.  Thank goodness for his common sense and I hope Washington will listen.

For those in the logistics industry, come to the CSCMP 2012 meeting in Atlanta and here him keynote!



Alternative Energy and ACT Expo in Long Beach

A week ago I attended the ACTexpo in Long Beach and I came away more excited about alternative energy solutions than I was before the event.  The lessons learned and the excitement around alternative energy (Mostly CNG and LNG) were fantastic.

The first item I was genuinely excited about was the transition to these fuels will not be government subsidy driven.  Rather, the pure economics of the conversion will take precedent and those who see the value will convert on their own.  We will truly do "Good for the planet while doing Good for our companies"

The second item and the clear overarching lesson is when a company is going to move to alternative fuels it truly is an engineered solution.  By far, the biggest question was: Is it LNG or CNG for the future? Most respondents would make blanket answers as if it was an all or nothing.  I continue to say you have to think of this as akin to a stock portfolio: Some bonds, some cash, some stocks. And you adjust based on the economics and your personal situation.

Alternative fuels are exactly the same: Some LNG, some CNG, a lot of diesel, maybe some hybrid (we will see where this goes - the hybrid discussions were the most disappointing).  A company thinking of an alternative fuels strategy needs to do deep and INDEPENDENT analysis on what their applications are now and anticipated to be, the pros and cons of each application, the economics and then start putting the program together.  My feeling is those who just jump in because it is "cool" and it makes them look like they are doing "something" may find their portfolio all upside down and it will be tough to correct.

I highly encourage this conference.  A great place to learn a lot.  Just keep your thinking cap on and understand a lot of people are there to sell what they have.  The true answer is analyzing what the shipper wants and then finding the right mix.

Thursday, May 3, 2012

Cost Cutting or Restructuring?

I heard the silliest argument on CNBC today asking whether a company is engaged in "cost cutting" or "restructuring".  What the heck is the difference you ask?  A person went on to explain a convoluted explanation when, in fact, they are one and the same thing:  Cost Management.

Cost management is to continually look for the most efficient manner in getting products or services to market.  It is that simple.. You get more units of output for every unit of input.  Whether that input be capital or labor it does not matter in the financial equation.

Further, every company should always be doing this.  It is, in fact, why you are in business and why you "add value" and how you gain competitive advantage.

So, let's stop the silly arguments of what we call it, realize it for what it is and move on.  I could have saved CNBC 5 minutes of their silly showtime.

Thursday, April 26, 2012

Turning Over Procurement of Carriers to a 3PL?

I have met many companies recently who not only have outsourced their operations to a 3PL but they have also turned over the procurement and carrier relations functions as well.  I think this is a bad idea.

I believe this for at least three reasons.  First, and the most obvious, is you have turned over the entire budget to a company which, most likely, has conflicting interests to your own.  At some level, the 3PL is interested in making money for their company and many times actions which accomplish this do not also help the client company.  Can you develop complex gainshare algorithms which limit this problem?  Yes, but it is very unlikely you will get them to work.

Second, you limit your ability to exit the 3PL relationship if needed.  Everyone goes into 3PL relationships thinking they will never end and this makes sense.  You do not get married and immediately plan on getting a divorce.  However, in business, ensuring you have an exit strategy is a good and prudent thing to do.  When you turn over the procurement portion to the 3PL you have complicated any exit if needed.

Finally, you will lose critical intellectual capital.  When dealing with a 3PL it is important the shipper maintain the intellectual capital needed to fully understand the areas of warehousing and transportation management.

For all these reasons I would highly recommend shippers retain the procurement function.  Just seems to make sense to me.

Sunday, April 22, 2012

Are You Truly Dedicated to Sustainability?

This is a question I ponder all the time. While I am thrilled when people do anything to help the planet, regardless of motives, I do wonder what would happen if people really were dedicated to this important initiative.  While we all know the "big things" to do (i.e., alternative fuels, recycle, etc.) I wonder how much impact we could make if we all just did some of the small things.  So here are just a few things you can do starting TODAY to make the planet a better place:

1.  Regardless of the type of vehicle you own, drive the speed limit.  Reduces emissions and saves gas.  Nothing infuriates me more than to see a hybrid drive driving 80 - 90 miles an hour.

2. Recycle, recycle, recycle.. Including composting

3. Buy less stuff.. Everything you buy comes to you on a truck, using fuel and will eventually have to be disposed of.  Less stuff means less of all that.

4.  Go on a diet and eat locally grown items.  This is an amazing task which is great for everyone.  You will be healthier (I know, I am one to talk but I have lost a lot of weight and will continue!), less food will need to be grown, and less trucks needed to drive all that food around if you buy locally.

Here is a small example:  We are spreading mulch to make our garden better and hopefully return oxygen to the environment.  We needed to put down weed blocker and rather than go buy it, we used old newspaper to do this.  It got rid of waste, we saved money and it eliminated the need for the weed blocker which means one less roll needed to be shipped.  If everyone did this and we reduced the need by thousands (Sorry if you are in the weed blocker industry) then we could actually take trucks off the road, reduce emissions and reduce the need for diesel fuel.

Here are some other ideas from The Wall Street Journal.

This is the way we can all contribute on a small level as we all work hard to make big changes as well.

Just a thought...

Happy Earth Day!!

Friday, April 20, 2012

Sustainability - It is About A Complete and Holistic Strategy

I am somewhat fascinated when I discuss sustainable supply chains with people.  I usually either get an "all or nothing" answer, an answer which is tied to a pet project, or the occasional "sustainability does not matter" answer (thankfully those people now are few and far between).

The clear proposal is good sustainable supply chain programs have to encompass a holistic view involving everything from how products are designed and packaged, how they are shipped, the type of fuel used when shipped and how the product is recovered at the end of life.  You cannot have a true sustainability program without looking at at least all the attributes listed above (they are not all inclusive).

So, the next time you address this topic make sure the "all or nothing" group does not rule the conversation.  Break the problem down into small pieces and attack each one.  This is your best solution.

Monday, April 16, 2012

Ryder Launches Military Veteran Site

Great progress from Ryder Corporation.  I guest blogged on Logistics Viewpoints recently about how great companies will leverage the returning veterans as a great base of fantastic employees.  This week Ryder announced (as reported on Logistics Viewpoints) a new employment website targeted at military veterans. Apparently you can put in your MOS (Military Occupational Specialty) and it will filter to the jobs available for your skill.

Congratulations to Ryder for "getting it" and leveraging the skills of our returning veterans.

Monday, March 26, 2012

Driver Wages - Really Going Up or "Signaling"?

An interesting article trying to quantify what driver wages would have to hit to be at the equilibrium point.  However, this data is meaningless unless you determine what the target price is for transportation services?  At what point to shippers move to substitutes to offset transportation increases?

Some may think substitutes are only in the mode of transportation however that is the least efficient way to substitute.  Shippers are always tweaking around the edges with mode transfers etc. however the most efficient and biggest impact areas for shippers to evaluate are activities such as mfg site selection, load ability, inventory trade offs etc.

At what point do transportation rates get so high that the shipper changes their operational methodologies?  Until you know the answer to this question it is hard to determine what wage rate will be the equilibrium / market clearing wage rate.

Sunday, March 25, 2012

Is The Trucking Industry Rebounding?

There is anecdotal evidence based on an informal count of trucks on the NJ turnpike showing an increase in truck traffic.   I warn you, this informal study reported on CNBC is about as informal and non scientific as you can get however when you tie it to other evidence (i.e, FEDEX financial results - profit doubles) you see some coalescing evidence that the economy is picking up and trucks are moving.

However, if you take the comments by FEDEX CFO Alan Graf at his word, evidence is the economies of the world are not growing fast enough to offset things such as high unemployment

There is a mixed bag I guess.  I chose to believe the former rather than the later.

Monday, March 19, 2012

Diesel to $4.14.. Highest since the record setting 2008

Yikes!  Perhaps we will now get serious about alternative energies.  As a reminder, this is not a supply problem.  It is a world market and the price is going up.

Penn Wells Considered Safe by EPA - Fracking Politics

The politics around fracking, the way we are getting natural gas out of the ground, has been somewhat unbearable.  Here is the first time I have read good "science" behind the argument and it looks like the politics were much ado about hype than anything.

Keep an eye on this.  Natural Gas is the way our Country will get off our addiction to foreign oil.  I fully support a strict and detailed EPA enforcement to ensure we do not fix one problem and cause another.  However, I want to also ensure we use science and not politics to solve the problem.

Apple and iPad 3 Put Strain on Airfreight Rates and Capacity

As is being reported by multiple sources, airfreight rates are going up if you can find the capacity at all.  This, mostly, is due to Apple and the launch of the iPad 3. 

Amazing that one company and just one product can do this but when it is Apple anything is possible.  My sources tell me this could continue for 3 - 12 weeks depending on sales.  Given that sales are already being pushed out if you order on line (indicating they are already in a backorder situation) my guess and money is on the bigger number.

Sunday, March 18, 2012

UPS In Tentative Deal to Buy TNT Express

As reported on CNBC, looks like UPS will buy TNT Express after all.  My guess is this is all about taking on DHL in Europe however I do not know for sure.  I have never been a big fan of logistics companies purchasing others unless there is underlying technology you need.

My guess is UPS does not need any technology TNT has.  It is dangerous to buy just for a "customer list".  Acquisitions are generally not a "10X idea".  They usually occur when management is out of ideas.

Tuesday, March 13, 2012

The Case for Sustainable and Ethical Supply Chains

For most of my readers it will not come as a surprise I am a bit of liberal when it comes to ownership for the sustainability of your supply chain.  It is just a fact that companies must take ownership of this and your customers, more and more, are becoming "sustainable aware" of what it takes to get them your product.  Further, they are going to punish you for not caring for the environment.

But, what about ethics?  This is the next area and it is more difficult as it is harder to measure.  We know slavery is wrong and we know if we see great working conditions that is good.  However, what about in between?  Does $2 per day seem unethical even though when you account for purchase power parity it may not be too bad?  This is the dangerous area and precisely why companies have to take control of their entire supply chain and ensure there is nothing which can even be perceived as being unethical or immoral in how things are made, how people are treated and how the Earth is treated.

This article in Forbes on Sustainable and Ethical Supply Chains sums it up well.  Two big examples of problems and then fixes.  Nike in the '90s had real issues with this and Apple does today.  Both moved and are moving aggressively to tray to stop the unethical behavior and both have brand names that allow them a bit of latitude.  Bottom line:  They have provided so much value to the customer that the customer will forgive a transgression as long as they actively fix it and fix it fast.

The key question for you is whether your brand is that strong?  Most are not.  Most will be dead on arrival if they are seen to be exploiting people or the environment for financial gain.

The bottom line:  Take control of your supply chain, have a good code of conduct, demand compliance and put in strict audit systems to ensure compliance is occurring.  Trust but verify is the name of the game.

Don't let your zeal to jump on the outsourcing bandwagon cause you to put your brand and your entire company's future in jeopardy.

Monday, March 12, 2012

CASS Freight Indices

I should have remarked on this earlier although I have been busy, busy, busy!  Looks like freight rates have leveled off from the somewhat aggressive increases over the last few months.  Intermodal seems flat while truck rates are up a bit.  This is what the CASS data would suggest although I personally think generalizing about this is a very dangerous game.

Depending on your freight flows and freight characteristics you may or may not see this trend.  If you are a "mega shipper" then perhaps the averages apply however most have specific and unique freight patterns.  My advice is to dive deep into those patterns and understand, in depth, regional movements along with nuances in the areas you operate.

What Makes Tomorrow's Leaders

I am reading a lot about this subject and I suppose the driving force is I now have a son in college.  I wonder what he will want to do ultimately with his life.  As I read I see some common threads in tomorrow's leaders no matter what discipline they are in (so, these apply to supply chain people).

First, learn languages!  This is an absolute must and one which is tough for Americans to get their arms around.  If you cannot speak at least one other language other than English you are essentially toast.  Two or three are even better.  The best people I see in business today are very comfortable moving between languages.

Second, be prepared, willing and excited about moving globally.  I met a person the other day who had run an operation in Russia, is now in China, travels frequently to the US and is a German national.  OK, you may not be able to do all that but understand that is who you are competing with.  Unfortunately, most people elsewhere in the world are far more comfortable doing this than Americans are.

Third, be a leader.  It just does not matter what you do (unless you are going to be a highly skilled technocrat / individual contributor your entire life. No matter what you do in life, you will need to be a leader.

Fourth, never stop learning!  When I interview people I ask what book they most recently read and you would be amazed how many really cannot remember one or if they did read it, it is clear they just skimmed it.  Reading things such as the Harvard Business Review, The Economist, The NY Times and The Wall Street Journal are a must.  Put down the remote, turn off the T.V. and read!

These are just a few of my thoughts on this topic.  There are a lot more I know.  I wanted to get these out fast.

Welcome to SupplyChainBrain: Who’s to Blame for Ocean Carriers’ Losses?

Welcome to SupplyChainBrain: <font size=2>Who’s to Blame for Ocean Carriers’ Losses?</font>

Incredible that this group has allowed this to continue.  However they continue to miss the "boat" per se.  They talk about exchanging rates for service however most do not provide service levels needed.  No value exchange there. 

Overall, good article about the state of the container shipping industry.

Friday, February 24, 2012

Fuel Prices

The idea of limited oil is an idea which needs to be reevaluated.  As drilling technology gets more advanced it appears oil and natural gas reserves will continue to grow. 

So, why the fuel price increase?  It does not appear to be a result of what normal economics would drive.  It is far more about speculation and fear which is the reason fuel must be managed.  If you are unwilling to take an active role in managing fuel you will generally be subject to the "whipsaw" effect of the marketplace. 

Keep an eye on fuel drilling capacity, production capacity and the import/export imbalances to decide if there truly is a fuel shortage.  Right now the United States is exporting a lot of refined petroleum products.  I am sure this increase will cause the continued move to intermodal and rail movements.  It should not be an all or nothing move however.  A good "multi modal" strategy is one which protects capacity and allows for adaptations to the current economics. 

Tuesday, January 31, 2012

T. Boone Pickens Responds to President Obama's Natural Gas Plan. A "Victory Lap"

POTUS Pushes for Natural Gas Trucks

For those looking for a single solution to solve the world's problems, this will disappoint.  However, for those who understand it is the proper mix and application of multiple sources of fuel which will solve our need for energy, this will really excite you.

President Obama has made it a centerpiece of his work to incent the movement of Class VIII trucks to natural gas.  This is absolutely the right call.  It is abundant and clean.  Further, the technology is much further along than people realize.  With the announcement of multiple distribution agreements and the build out of NG fueling stations, this is an idea whose time has come.

The question of CNG (Compressed Natural Gas) or LNG (Liquified Natural Gas) is one of application.  Both have a role.  Generally speaking CNG is easier to distribute and does not require the cryogenic freezing of LNG (It is liquified by freezing the NG to -260 degrees F - Read more about LNG here).  However, LNG does allow your truck to go further.  Read:  One is probably great for short haul, out and back type of applications (CNG).  One is better for over the road (LNG).

One drawback to LNG for those who look at the entire distribution supply chain:  LNG has to get to the station via truck.  A lot of trucks on the road to distribute LNG.  So, while the end truck may be powered by clean LNG you have to ask yourself how it go to your distribution point.

CNG moves in pipelines and is compressed at point of use so this issue above does not apply.

I am personally very excited about these opportunities.  We are heading in the right direction for sure thanks to some very daring and exciting people such as T. Boone Pickens and Aubrey Mclendon. 

Predictions on Fuel

Predicting fuel prices is a tough game and one where the house almost always wins.  However, predicting the macro trends with good data and facts just requires hard work.  Derik Andreoli in this article on oil and fuel trends hits it on the mark.  This is a "must read" and a "must keep" as you plan how you will navigate your way through these dangerous and unstable waters in 2012.

2012 Rate Outlook: Flat…for now - Article from Logistics Management

2012 Rate Outlook: Flat…for now - Article from Logistics Management

General outlook in this article is freight rates are stable, economy is going to grow slower than expected (what else is new.. people's appetites are always bigger than they can consume), and low inventory levels are here to stay. The article also says ocean freight lines are looking to increase rates. My belief is with all the new capacity coming on that will be unlikely. They still discuss "driver wages" however I have not seen one carrier who is increasing driver wages so it is hard to claim costs are going up when the carriers apparently refuse to raise that particular cost.

While I agree fuel prices are going up that is not a hard prediction to make. Summary:

1) Rates relatively flat
2) Inventories stay low (don't bet on a massive restocking)
3) Driver wages remain stagnant - carriers appear to support lowering capacity versus refilling at higher cost
4) Fuel prices continue their macro trend up.

That is it for now!

Thursday, January 26, 2012

Should a 3PL Understand the "end" Customer

This is a key question I think all 3PLs should ask themselves.  Their customer (the person who pays the bill) may be a big manufacturer or retailer.  This manufacturer or retailer may have a set of needs they articulate to the 3PL but the real need they have is to add value, through their supply chain, to the customer of their customer - usually the consumer.   If a 3PL can add value to that supply chain, in the eyes of the consumer (The person who pays the ultimate bill) then I am sure the customer (the manufacturer or retailer) will be happy with the 3PL.  Given this statement, why do so few 3PLs really know the consumer's needs, wants and desires?

If you are a 3PL you can do two things:  1) You can require a detailed statement of work, hundreds of pages including convoluted metrics and then you execute against this document.  Does the consumer (again, your customer's customer) see value in what you are doing?  Does that value accrue to the manufacturer or retailer and add real value?  In this situation, the one most 3PLs play in, the 3PL does not care.  They are executing "to the contract".

In the second and preferred situation the 3PL really takes it upon themselves to fully understand the needs of the consumer.  From this they formulate a plan in conjunction with the manufacturer or retailer which outlines what services are needed to add value and have that value accrue back to the manufacturer or retailer.  This is the preferred method.  This is the method some sub-assembly providers give to auto companies;  they help shape the business and not just do what they are told.

The analogy to this situation is what your mother most likely told you when you were young:  If so and so told you to jump off a bridge would you?  Unfortunately, a lot of 3Pls will jump off the bridge if they are told to.

I submit 3PLs need to spend time doing market research and living with the consumer of the products of the companies they are servicing.  Once they do that they will truly not what is needed and not just wanted. 

Friday, January 20, 2012

Use of Lean Techniques in The D.C.

A great article over at Logisticsview Points concerning use of lean tools in the distribution center.  The article is written by Carl Fowler of Menlo Logistics.

I will not repeat it as you need to go there and read the entire piece.  I will say I agree 100% and it makes the simple yet effective case for everyone to implement lean in the D.C.

Thursday, January 19, 2012

Unemployment Claims Plummet

The singular biggest metric to watch for business activity (IMHO) is the first time unemployment claims number.  This number is going down consistently which means business activity will pick up.  Unemployed people will begin working and employed people will feel more confident.

The graph below from Northern Trust tells the story:


Since September we have been going straight down with the initial claims.  Don't let the naysayers fool you by saying "people are dropping out of the market".  These are first time claims so just about everyone files their initial claim.  Firing slows way down and therefore we know the economy is stabilizing.

Good news for everyone and especially trucking and logistics firms.  More workers, more confidence, more buying, more freight.. it is that simple.    

Why You Want to Manage Your Suppliers' Social Responsibility

If there ever was an argument to manage social responsibility of your suppliers, this I think puts the argument to bed:


Wednesday, January 18, 2012

When Your Suppliers Tarnish Your Brand - Apple "Cry for Help"

I consistently talk about sustainability within your supply chain.  Most companies look inward on this.  But as this article, Apple's Cry for Help, calls out, you have to also look at your suppliers and even their suppliers.  Nothing kills a brand faster than a T.V. camera in Foxconn showing the nets they have to put under the windows to keep workers from committing suicide.

The New Face of Brokerage

I have really stayed away from endorsing certain companies just because I want to discuss more macro issues in the logistics industry however I will break with tradition for this post.  I am seeing a trend develop with brokers where it is not your "father's broker" anymore.  They truly are becoming logistics experts who do more than just "dial for diesels".

One such company I have talked to many times is Coyote Logistics. This company is young, aggressive, extremely smart and a leader in technology.  They listen and understand your needs then formulate solutions.

I say this because people who have been in the industry a long time (include me in this!) have a mindset of "no brokers".  We remember the days of brokers just calling and wanting your freight but taking no ownership in true logistics solutions.  They were "brokers" in ever sense of the word:  matching up buyers and sellers and that was it.  After meeting Coyote I can tell you the model I described above is dead.  Long live the new generation of brokers!

As a shipper you may want to look at companies such as Coyote to manage certain segments, certain promotional events, moves or even your full transportation needs.  It is not a one size fits all and there are reasons to use these new breed of brokers and reasons not to.  However, I would tell you that if you still have the mindset of "brokers are bad" I highly suggest you call Coyote and see if this new breed can change your mind.  It certainly did mine.

Tuesday, January 17, 2012

Why Sustainability?

Unfortunately, I think sustainability is starting to get a bad rap.  First, there are political overtones which people just can't seem to get over.  However, what is more troublesome is the "greenwashing" which is going on.  Many companies are now using it as a "marketing tool" and do not really believe in the idea of sustainability.  As if to show how prevalent this is in the industry, Greenpeace actually has a web site dedicated to stopping greenwashing.  The title is "Clean up your Act not your image".

I personally believe doing "good things" for the earth can be done while also being responsible to stake holders for a company.  You have to just believe that statement or you will go down the rat hole of "pay back" periods, EVA and the other tools accountants dream up to "engineer" their finances.  At the end of the day we either take sustainability seriously or we will have it imposed on us. What good is it to have an energy efficient product for example with "sustainable packaging" if the product arrived at the store on a truck spewing fumes into the air, idling and wasting fuel and using imported fuel?  Makes no sense to me.

John Pattullo, CEO of CEVA Logistics said in 2010, "In today's economy, many customers are unwilling to pay a premium for green transport [however] the logistics industry must support change towards sustainable services."  I could not agree with him more.  Sooner or later we have to make the change and I hope it is sooner. 

So, I implore all those in the logistics field:  Do not take such a serious topic as sustainability and turn it over to the marketeers.  Your customers and, most important, the public will see it for what it is, and ultimately, you will tarnish your brand.

Saturday, January 7, 2012

December Cass Index report shows signs of improvement but points to slow Q4 growth overall - Article from Logistics Management

As I have predicted for a while, freight was very soft in Q4. Shippers have reset inventory levels at very low points and unless they see a large swing in macro economic indicators, I doubt they will increase volumes (Don't pray for a "restocking" initiative).

I believe also shippers are starting to take advantage of improved technology driving actions such as back haul sharing, co loading and other joint initiatives. This, of course, takes sophisticated software. There may be a convergence going on: Sophistication of software and the willingness of shippers to accept a bit more complexity to offset the higher per unit costs. Key metrics to measure will be:

Loaded revenue per mile, revenue per tractor / trailer and the amount of idle equipment.

While everyone is complaining about the driver shortage, no carrier that I have seen has been willing to raise wages. The "windfall" of revenue due to tightened capacity appears to be flowing to company bottom lines and not to the driver.

December Cass Index report shows signs of improvement but points to slow Q4 growth overall - Article from Logistics Management

Wednesday, January 4, 2012

The Coming Capacity Crunch. Y2K All Over Again? UPDATED: Added Former Government Officials

I must admit I do believe there is a capacity crunch coming but I am also starting to get very skeptical.  Does this sound like the "Y2K" scare all over again?  There is a cabal of vested interests in creating this scare.  Too many people are profiting from the scare. Here is my quick inventory:

1) Carriers:  By scaring the hell out of people they are trying to raise rates in advance of costs.  Carriers will say they want to raise rates to "protect capacity" but then when you look to see what is being done with that money, it is essentially being pocketed.  Driver wages have not moved one bit.  I might understand if the money was going to driver wages but it is not.  Where is it going?

2) Consultants:  Lots being built on this just like the consulting of Y2K.  Create a crisis then charge a lot of money to help solve the crisis. 

3) Leasing Companies:  The story goes that the capacity crunch is on and so you will want to look more to dedicated fleets. Voila!  We have a solution for you if you will just lease these trucks for 5 years. 

4) Trade organizations:  Their story is in order to stay in front of the capacity crunch you have to join and pay fees to attend special seminars like "What to do when the capacity crunch hits".  There are thousands of these seminars and they do not amount to much.

5) Former Government Officials:  This is the best part of the entire cabal.  There are former government officials (Link is provided as an illustration of the revolving door between government appointee then consultant.. I do not personally know Mr. Burnley) who are directly complicit in forming the laws which most likely will cause an artificial capacity constraint (i.e, tinkering with the HOS rules).  They then leave government and make a lucrative career out of consulting on how to deal with the problem they helped create in the first place. 

Unlike Y2K where the narrative was a technical issue (turned out not), this issue is purely economics.  The key question is at what point will capacity come back to the market and what will be the market clearing equilibrium price for services.  Further, what will be the alternatives and when will the costs get to the point where alternatives are used by the shippers. 

I am not saying this is not real but like most things it probably is getting very over-hyped as an entire industry appears to be building around the anticipation of the event rather than the actual event.  

I also wonder, from an antitrust standpoint, how much of this is the carrier base "signaling" to their competitors of intentions.  They clearly are publicly signaling their intention of decreasing capacity and raising rates.  Something perhaps someone should look in to.  

Tuesday, January 3, 2012

Transplace Industry Blog - Domestic intermodal volume remains strong

Intermodal volume about the same as last year however I am very certain the container count is up in the overall fleet. This would mean excess capacity.

Transplace Industry Blog - Domestic intermodal volume remains strong

The "Softer Side"...

Fitting on my first day back my thoughts went to leadership and the "softer side" of logistics.  An article written in December from Kate Vitasek talked about this issue directly.  As logistics leaders we are very good at measuring the performance of our networks but how are we at measuring the performance of our people in terms of leadership and engagement?  Do we believe these are important qualities?

What I am finding is the "technical" side of logistics and overall supply chain can be trained or, in most cases, the young and very good talent are coming to companies with the technical skills needed.  What the universities cannot train is the leadership aspect.  The more responsibility you have means you generally are going to spend more time on motivating, engaging and setting up people for success rather than on the technical details.  So, how does young talent get that type of experience so they are ready when they reach the higher levels?

You must find the opportunities and they are out there.  Even if they are leading a small team, get them into that leadership position early and often.  Further, if you are lucky enough to have large groups (i.e., shifts in a distribution center) make sure they get to lead those groups.  Reinforce the importance of doing this early and often in their career.  I know most college graduates do not aspire to lead the night shift but they have to have that experience early in their career.  

Also, ensure leadership is a fundamental skill one must acquire to get to higher levels.  Leadership can be "practiced", learned and improved upon.  Just like any other skill however, you must do it over and over again to get better at it.  Make sure your younger folks are given these opportunities. 

John Bogle, founder of Vanguard Mutual funds says, "not all things that count can be counted and not all things that can be counted, count".  Leadership is one of those things which cannot be counted very easily but probably "counts" more than anything in logistics. 

Saturday, December 31, 2011

Price of Fuel Going Down as Supply Increases? Don't Bet on It.

It is arrogance to assume the US can control the worldwide price of oil and refined petroleum products (PP).  It is also delusional to think the oil companies will do anything other than what is in their best interest.

Practically, what those two statements mean is 1) Petroleum products, regardless of where they originate, will flow to the most economical location - it is fungible.  2) Oil companies could care less if the US is dependent on foreign oil or not (see 1. above).

We now have the interesting situation where US demand for petroleum products (i.e., gasoline) is lower than the supply.  The narrative has been when this occurs, prices will go down and that will spur more demand, a new "market clearing" price will emerge and all will be fine.  Of course, this assumes the US is a closed society and the only thing the oil companies can do (or want to do) is dump the excess oil /PP on the US market.  But, we learn, they have a second option.  They can export it to countries where demand is growing the price is higher.

This puts us into an odd situation: The US is now a net exporter of petroleum products.  The excess supply did NOT lower prices or wean us off of foreign oil.

So, if you are a trucker or shipper thinking all that shale gas and oil will ultimately lower your operating costs you may want to think about a "plan B".  It will merely get exported.

Friday, December 30, 2011

Thoughts on Economic Distortion

In transportation I have heard shippers say they do not want to negotiate too "hard" with carriers because they want to treat them as "partners".  I have always wondered what that meant.  What does "negotiating hard" mean and what does being a "partner" mean are key questions for both the buyer and seller of transportation services?

I submit they mean the same thing and tend to be emotional statements.  What I prefer is to work with transportation providers as an extended supply chain.  After all, unless one side is trying to get unfair or undo leverage on the other side we should be working together as a single entity for the common good of the ultimate customer.

What this means is there cannot be economic distortion in the discussions.  Economic distortion exists when one side has information pertinent to the discussion the other side does not have - some call this information asymmetry.  When economic distortion exists there is bound to be an outcome which is weighted to one side or the other in terms of value.  When that occurs the sub-optimum solution is obtained and it will ultimately lead to mistrust and a dissolution of the relationship.

I go from the premise that eventually all information will become known and will be available to both sides.  As soon as one side realizes they were disadvantaged by the other side not disclosing pertinent information the disadvantaged side tries to fight back and so begins the war of distrust and trying to "one up" the other side.

So my warning to the buyers is do not think you are somehow out maneuvering the transportation provider.  Ultimately, the real situation will be discovered and when it is you will be hit back and hard.  You may get a short term gain but at a long term price. To the suppliers / logistics providers: If you are thinking you have a long term sustainable business model by taking advantage of your customers by not disclosing proper information (costs, operational efficiencies etc) you are kidding yourself.  Sooner or later what you thought was secret will become known and when the customer realizes they have had the wool pulled over their eyes, they will dump you.

In the end, American business could save a lot of time, money and extraneous resources if this little dance did not need to be played out every time an arrangement needed to be made between buyer and seller.

This may not be a 10X idea but it certainly is a 10X program if properly implemented.  If a company and its suppliers really took this to heart I believe both sides would see dramatic improvement in productivity and efficiency thus driving the 10X change that we seek.  Lots of people talk about this, few if any actually do it.

Assume all relevant information will become available and save a lot of time by trying to take advantage of short term economic distortions.




Thursday, December 22, 2011

US To Be A Net Exporter of Petroleum Products in 2011

For you transportation professionals who bought into the idea if we drill and produce more oil, prices will go down.  Think again.  This article in Seeking Alpha shows the US will end the year as a net exporter.  Yes, the prices are not going down, the fuel is just going out.

Final HOS Rule Released and Sec. LaHood is on Santa’s Naughty List! - Article from Logistics Management

Final HOS Rule Released and Sec. LaHood is on Santa’s Naughty List! - Article from Logistics Management

Dodged a few bullets but the total work hours are down from 82 to 70. What is interesting, quite amazing and important is this gets phased in over 18 months. That is a lot of time for shippers and carriers to get ready and for lobbyists to get it overturned. Ok, I am a bit cynical but as the article points out, if there really was a "crisis" of safety on America's highways would we wait 18 months to implement a resolution?

Taking a Control Tower Approach - Article from Supply Chain Management Review


I am a big fan of the "control tower" idea and think it is absolutely a necessity. Whether you outsource it or not is an entirely different question. Outsourcing is a decision concerning what the core competency of your company is and where you want to put your capital to work. A manufacturing company who has a core competency in manufacturing may choose to outsource logistics. A retailer who believes their competitive advantage is logistics may choose not to.

Either way, you should embrace this control tower concept. It is an idea which has seen many lives over my 20+ years of logistics experience and it keeps getting better with age and technology.