Ryder Launches a New Blog - Called "Exchange"

One of the goals of the 10xLogistics® forum is to create an "open-source" for logistics and supply chain knowledge.  To do that I try to keep up with new Blogs and sources of information and then actively advertise them.

Ryder has launched a new blog called "Exchange".  While I am very skeptical of "corporate" blogs because I believe they generally are marketing gimmicks versus true open source sharing, I am willing to give this one a shot.  I would just say "buyer beware" as I cannot imagine they would ever blog openly about something which is not in their best interest even if it was in the reader's best interest to know.

Let's follow it and see where it leads us.

A Definition of Logistics Gone Bad

I recently came across the video which I think is supposed to talk about the huge benefits logistics plays in our economy. And, by this the video defines logistics as transportation (it is a lot more than that but for the most part, this video deals with transportation).

It is a good description of how things get from point A to point B however I could not for the life of me think of a worse example to use:  Shipping bottles of water!!  Unless you are shipping water from a location of plenty to a drought stricken area, this is the worst example I can think of (except for maybe shipping concrete over long distances).



 Bottled water is a perfect example of something which should be created extremely close to the point of consumption ( I even think this video shows a route from Chicago to the West Coast).  Whenever a supply person sees that type of route they should be asking why are we shipping this in the first place.

Get the water locally, filter it, and bottle it locally and get it to local stores!  It is as simple as that! It is cost effective, it is "green" and it is simple.

As I have always said, don't just reduce costs, eliminate them!

September CASS Freight Index - Year over Year Decline

I will take a day to digest these numbers however the CASS Index is out for September and the results are mixed.  Increase month over month is attributed to a bump in activity to avoid a potential longshoreman's strike and even with that the Year over Year numbers for shipments has declined.

Another tidbit in the report is the feeling that inventory levels are elevated and the retailers are sitting on a lot of product which supports my assertion in my last post Macroeconomic Monday® that the sales to inventory levels will go down and will continue to show advantage to the shipper for freight rates and bidding.  (Of course, in reality, it advantages no one as lower sales to inventory means sales are down and the shipper's business is less healthy - I use these terms only in relation to the carrier - shipper relationship).

More to follow after I look at this in more depth.

Source: CASS FREIGHT SYSTEMS

Macroeconomic Monday®

Last week was a heck of a week for the macroeconomic outlook for both the world and the US economy.  As everyone who reads this blog knows, I report on this as I firmly believe the macroeconomic outlook is at least as much, and probably more, impact on the logistics industry than just about any other factor.

Unemployment:

First, there is good news on the unemployment front. Conspiracy theories aside, it is clear unemployment is coming down and participation is going up.  The good news, for the younger workers, is the long term demographic trend is more people retire which opens up more jobs for the younger workers.

As provided by Northerntrust.com

The graphs on the left from the BLS and provided by Northerntrust show the unemployment rate going down and the long term unemployment rate going down.

Both the ISM manufacturing and the ISM non-manufacturing indices were up above expectations  which show the economy is still "limping" along but it is, in fact, moving forward.  Most expect GDP to grow by less than 2% this year and be somewhere close to 1.25% to 1.75%.

GDP Analysis
This GDP number is very instructive as most in the transportation industry have said the "big capacity crunch" will come when GDP is at 3% or over.  These GDP predictions show we are far from this capacity crunch "red line" and therefore shippers should be fairly aggressive in their purchasing methodology.  FTR had reported coming into the year that they expected GDP to be 2.5% to 3% and at 3% we would hit a major capacity crunch.  Clearly, we will be 1/2 of that number.

Using these numbers, Truckgauge.com is using this data to say the driver shortage and the somewhat fabricated capacity shortage will remain not at a high enough level to "cause undo stress on the transportation system".

Consumer Credit
The most surprising number in the reports last week was the consumer credit number.  It looks like people have started feeling comfortable running up the debt levels again (which is not a good thing).  Consumer credit was up over $18bl which was significantly more than expected.  I say this is not a good thing because I read two things into this number:

1. People are living on the edge.  A little slow down here or there and they have to go to credit to make things work.
2. If people are already using credit to this level, a bit more of a slowdown (which is likely) will result in a collapse of household balance sheets which was a core driver of the 2008 financial crisis. 

The slowing of the economy and the fact that it never seems to get off of first base is partly due to the repair of household balance sheets.  Give a family an additional $1,000 and in the past few years most would use it to pay off debt.  That helps balance sheets but does nothing for the economy.  It is a short term hit but a good long term trend.  These consumer credit numbers, if they continue, show that good long term trend is reversing.  We shall have to see how it continues. 

ADVANTAGE?

One of my additions to this report will be a simple rating deciding which side the numbers favored.  we will have 5 potential ratings:  Advantage carrier, Slight Advantage carrier, Neutral, Slight Advantage Shipper, Advantage Shipper.   While people may argue where we are today, I think it is clear the arguments are centered around a Neutral rating.  It swings a little here and there but for now things are balanced,  Even the top executives in the trucking industry will say the capacity crunch is coming versus is here.  So, we start essentially in the middle.

This week's statistics show "Slight Advantage: Shipper"® (I will start summarizing the data concerning which direction the economic numbers move the shipper / carrier needle).  A GDP number below 2%, the growth of credit (which eventually will need to be paid off) are showing the economy slowing.  The one positive is the jobs report so that is why this week was only a slight advantage in the direction of the shipper.  

Look Ahead:

We will soon get the new sales / inventory numbers which will really be telling concerning the potential of a "restocking" of inventory levels (which we in transportation love even though it is a temporary boost).  As a reminder, below was the last release graphed.  It shows we have flopped around the 1.25 level for most of this recession and had a bit of an increase at the beginning of this year. 

Inventory / Sales ratio: US Census

 Remember, going into this year most had thought it was the year of a recovery and 2.5% to 3% was the expected GDP.  Given this it was natural to think the inventories would increase in preparation for future sales.  This is the second year in a row where the forecasters were wrong and so I anticipate people will not get fooled again and this number will actually decrease as businesses will be a bit timid to increase inventory in anticipation of any future sales.  If the restocking does not occur (as I anticipate) then the advantage will continue to swing to the shipper. 

Value Chain or Supply Chain

A fantastic discussion over at Supply Chain Index on the measurable differences between a "Supply Chain" and "Value Chain" (Value Chain vs Supply Chain).  Most use these terms interchangeably and this blog post really has given me cause for thinking about these terms. I even realized I did not have a tag or label for "Value Chain" which shows I thought of them as synonyms; Which they clearly are not.

Abby Mayer

Just as "logistics" has morphed into "supply chain" "supply chain" is now morphing into "value chain" in our industry lexicon.  However this blog post makes us think this over.

I am starting to think we have to reemphasize that these three terms are three distinct elements of the overall "cash to cash" cycle and getting goods to market.



Great job by Abby Mayer. Twitter: @indexgirl.

Supply Chain Index - A must read Blog and Twitter Handle: @SCInsightsLLC

CSCMP 2012 Was A Huge Success - On to CSCMP 2013 in Denver

My blogging has been slow to non existent this week due to the great Council of Supply Chain Management Professionals (CSCMP) 2012 Annual Global Conference in Atlanta.  However, I did "burn up" the twitterverse this week (see tweets for logisticsexpert and search for #cscmp2012) as I tried to keep everyone up to date on the happenings at the conference.

It was a fantastic conference and I really enjoyed running track 6 - Energy and Infrastructure.  We had great presentations from Walter Zimmermann, the Kansas City Southern Rail, the Environmental Defense Fund, The Port of Long Beach, Smartway (EPA Partnership with Industry) along with case studies on natural gas implementations which occurred at two major shippers.  These successful implementations are truly the "win-win-win" where the companies have lowered costs, done great things for the environment and have contributed to our nation's move to a domestic fuel source.

Two highlights of the conference were to hear T. Boone Pickens speak (Read about the Pickens Plan here) and I actually was able to attend a luncheon with him.  What a fantastic person and his work to get this country an affordable domestic fuel source should be praised by everyone in the country.

I also was thrilled and excited to see Erik Wahl (The Art of Vision) motivate us about creativity and innovation in a very unique way - he paints incredible pictures during his talk!  Below is a Youtube video of him (not the one at CSCMP) and you will immediately see what I mean.

I have been attending these conferences for years and this was the best one I have ever been too. The energy, excitement and pertinent topics were all fantastic.  I am already looking forward to Denver 2013!

3D Printing - Don't Reduce Costs - Eliminate Them!

You have heard me say over and over again that the ultimate goal is not just cost reduction it is the actual elimination of costs.  Think e-books and iTunes® and think of all the costs which just were  totally eliminated.  No one figured out how to "reduce" the costs of shipping books rather they just eliminated the shipment all together.

An early trend I am watching now is the idea of 3D printing.  This may even be too early to call it a "Mega-trend" however I think it is something we should be aware of.  Just like the elimination of shipments of things which have been digitized (books and music) the next frontier are physical "hard" parts.

At the end of this post is a neat little video which explains this technology.  Think of it this way:  If you need to make something which is made out of one material you could just load the material, load the digital specs and the printer does the rest. The key for Logistics people is the part is printed at the point of use and on demand.  This has two implications.

First, as this gets better and better and costs come down for the machines more and more product will be made this way.  This means less product is made at some far away factory and shipped.  This will result in a continued headwind on shipping volumes.

Second, this will also dramatically reduce or even eliminate inventory.  No need to stock 30 days supply of something when you can "print on demand".  This also puts downward pressure on freight demands as less and less distribution will be needed (also has huge implications for warehousing).

3D Printers from Tasman Machinery

To the left you can see what these machines look like.  I just found these off the Tasman Machinery website (no endorsement just a good picture).  Like all electronic machines during their infant stage there is a lot more development to happen and I am sure it will happen.

Here is a picture of actual wearable shoes made with 3D printers and above is a picture of a model / replica of a ship made with 3D printers.

You may look at these products and say there is nothing to worry about as it will take a long time for these types of products to be brought into production.  Of course, I would have to remind you this is what people say about all disruptive and new technologies at the beginning.

 I think this will develop rapidly and this could be the "new normal" for a lot of manufacturing of sub assemblies and parts.  As I said above, this will eliminate the need to ship this product and, of course, lessen the demand for transportation.  One can clearly imagine a day when you walk into a store, need a basic product and rather than the hassle of inventory and distribution, the store clerk will just "print on demand" for you in the store.  Huge implications for freight costs and demand, inventory and warehousing and S&OP processes. 

According to a blog post by Richard Gottlieb at Global Toy News we may be at a tipping point as it relates to the use of 3D printing in the toy industry.  He rightfully highlights the implications and benefits of this technology by saying:

• If you own enough 3D printers, why would you need to own any inventory?  You could print out on demand.  It’s JIT (Just in Time) in its truest sense.
• If you can print out small batches without the need for molds or factories?  Anyone can enter the marketplace with a new item.  The only cost is for the material.  
• If the need for factories and engineers declines, what happens to people who currently hold those jobs?

Again, this is pre "mega trend" stage but watch it closely as these types of technologies have a way of taking off.

Below is a great little video explaining what this is all about:

Truckload Capacity "Readily Available"

Over at the Transplace blog they provide some analysis on the most recent Morgan Stanley release.  The words which caught my eye were they now expect truckload capacity to be "readily available" for the remainder of the year.

This has been the trend for a few months with some artificial "greenshoots".  While I have been predicting this for the better part of the summer I still believe the issue is companies are really reluctant to bring back inventory.  They would much rather error on the side of "running out" than stocking too much and that means less freight is moving.

Get Ready for "Macroeconomic Monday®"!

I will be starting a new feature this week called "Macroeconomic Monday®" where I will be reviewing the macroeconomic trends from the previous week and what is up coming.  I will also add commentary as it relates to the logistics industry.  Hopefully this will become a "must read" for you every Monday morning.

You can always search for it on my blog by going to the label "Macroeconomic Monday®" and look for it on twitter at #macmonday® (without the ®).

Getting Natural Gas Right from The EDF

The Environmental Defense Fund really puts out good science.  They are truly non partisan and report the facts as they are known.  I just read this posting called "Getting Natural Gas Right" and I was both intrigued and encouraged.  The conclusion is simple (and those who take ideological positions on science will not like it):  If large amounts of methane are released into the atmosphere due to leakage, the use of Natural Gas will be worse, not better, than what we are doing today.

However, there is great news. If prudent measures are taken to ensure the proper drilling, transportation, storage and combustion then natural gas becomes a fantastic fuel to help us move to a low carbon future.

I like science.

Elena Craft Will Be Speaking At Track 6 - CSCMP 2012

As my readers know I am hosting Track 6 (Click on Track 6 here and see the tracks objectives)  at the Council of Supply Chain Management Professionals annual conference in Atlanta next week.  This track will cover all aspects of Energy and Infrastructure issues facing both our industry and the globe.  We have expert speakers from all facets of the discussion and I can assure you we will challenge the status quo thinking!

I am especially excited to announce to have Elena Craft on our panel. Elena Craft has had a stellar career as a health scientist for the Environmental Defense Fund (EDF) and I am proud to have her on our panel.  I have linked to her biography above and I would also encourage you to read her great blog postings at The EDF News and Blogs Section.  She will challenge us to think differently about what we are accomplishing.

Her presentation is on Monday afternoon, October 1, 2012 in Track 6 at 4:45.

I am looking forward to seeing you all there!!

Walter Zimmermann

Turning points: United Icap's Walter Zimmermann - Risk.net

An interesting biography of our first speaker at CSCMP Track 6 - Energy and Infrastructure.  Looking forward to seeing you all there!

Council of Supply Chain Management Professionals Annual Conference

I really am looking forward to CSCMP 2012 in Atlanta this year.  I am hosting Track 6 - Energy and Infrastructure where we will have a very robust and exciting discussion on the role energy and infrastructure play in your supply chain - and it is a big role.

Energy costs can consume almost 40% of your total transportation cost structure and of course the Country's infrastructure can decide how efficiently you can get goods to market. We will cover everything from the macro economic outlook for energy to two great case studies on how to convert your fleet to natural gas and alternative fuels.

The exciting part of this is we will cover the spectrum.  Do not expect to have 8 sessions where people all agree (I remember a saying "If everyone in the room thinks alike, someone is not thinking).

We start with a well known economist on the overall macro outlook for energy in the US:  Walter Zimmermann (A very interesting short biography).  He has been seen on CNBC and other national news shows and has a very interesting and data driven view on the potential for energy independence and what is happening in the energy markets today.

Following Walter we will have multiple presentations from Rail executives, scientists and practitioners on what is happening in the world of energy and infrastructure.  It will be a very exciting and timely topic.

I look forward to seeing everyone at the conference and let's use this to really challenge our thinking, learn and make our industry better!

Bid More Frequently, Not Less

I am not sure how I totally missed this great article in DC Velocity entitled "Go Short" however I am glad I ran into it now.  I think it is spot on and a great contrarian view from today's prevailing wisdom which is you need to be a "partner" in times of tight capacity.  Partner generally is a euphemism for a trucking sales person asking you to give them above market rates to secure some nebulous and not guaranteed insurance policy for capacity in the future.

As this article rightfully points out, this guarantee is anything but that and generally will not stand even after you paid that insurance policy cost.  The article states:

"At the heart of the study's findings is a fact that most who ship and haul for a living already know: that no truckload contract, regardless of duration, can force a shipper to honor a volume commitment, or a carrier to honor a capacity commitment. Because trucking is considered "derived demand"—meaning supply doesn't react unless demands are put on it—a carrier can easily change capacity, and the rate it charges, if it doesn't secure enough high-yield freight on a lane and finds better opportunities elsewhere. In many cases, it will stop accepting freight on a lane altogether."

As prices in the market change and as your rates become "stale" the carrier can just stop accepting tenders. They will say to you their "network has changed" and they can no longer support this lane.  It happens all the time and it happens with the best and most ethical carriers.  I am not accusing them of malpractice but rather I am just accepting what is and this article articulates it well.

This article advocates going shorter on your bid cycle, perhaps one year, and ensuring rates and lanes do not "get stale".  Interestingly enough, despite all the discussion from the carrier base about "long term partnerships" this appears to be in their best interest as well.

It is important to outline another extreme which is highlighted in the article.  Grough Grubbs, SVP of Distribution and Logistics for Stage Stores says:

"Our rating is dynamic based on competitive bidding, rather than an annual volume bid. This removes the dilemma of 'stale' bids," said Gough Grubbs, Stage's senior vice president, distribution/logistics. "As more competitive bids come in for certain lanes, incumbent carriers are given the opportunity to revise their rates in our system if they choose to. If not, they drop down in the pecking order for future loads."

This certainly looks and feels like every day is a new day and the bid cycle essentially never stops.  While this ensures market prices every day you would need to identify the trade off of this strategy with the benefits of some sort of stability.  That trade off equation would be different for each company and you would have to look at it in the context of your own competitive environment.  

One of the concerns I have written about many times is the fear the coordinated industry effort to "scare" shippers by talking about capacity shortfalls and rising prices (a week does not go by where a CEO of a trucking company feels a need to "remind" us that lowering capacity will result in higher prices) would result in the industry actually reinforcing to shippers that this is a commodity business.  Again, I do not believe it is a commodity however if all you talk about is the commodity behavior of the pricing scheme then you are essentially educating your customers to treat you as a commodity.

This article, and certainly Mr. Grubbs has taken it to the fullest measure.

 

Get Ready - CSCMP 2012 in Atlanta

Those who have been in the industry a while know the Council of Supply Chain Management Professionals (CSCMP) is the premier professional organization for our industry.  From practitioners to academics, this is the organization to belong to if you want to know what is happening in our industry, networking with top individuals / thought leaders and keep an eye on the mega-trends occurring in supply chain and logistics.

This year I have the honor to co-host Track 6 - Energy and Infrastructure at the Annual Global Conference in Atlanta from September 30 to October 3. This track will have exciting discussions concerning the overall energy marketplace right to how to specifically implement Natural Gas and alternative energy strategies.  The track objectives, as stated in the program:

"Managing a sustainable supply chain is no longer just a "cool" thing to do; it is expected by the consumer and is an extension of the brand and product being sold. This track will highlight best-in-class practices and emerging technologies to reduce your carbon footprint, enhance your corporate image, and positively impact the bottom line"

I highly encourage you to put this on your appointment calendar!

Today, I will highlight the first session we will have which is from 9:45 to 11:15 on Monday, October 1, 2012 entitled: Dispelling the Myths of Energy Independence by Walter Zimmermann, Senior Technical Analyst, United ICAP.  The description of this session is:

"US energy independence is a goal that can never be achieved due to the global nature of the economy and the ability to export energy quickly to the higher priced markets. There is a lot of talk about building a stronger economy while at the same time lowering energy prices. This speaker will explain why we can’t have both, and why the financial markets are what actually drive energy price trends. He will reveal what can be done to lower energy costs, and describe how seasonal price cycles can be employed to lock in prices near their annual lows."

This will be an exciting session as it will challenge a lot of the current thoughts which exist in our industry about how we are on the beginning of a wave of cheap energy and energy independence.  Mr. Zimmermann speaks how the laws of supply and demand are not driving fuel costs but rather the "financialization" of the energy markets are really driving the costs. This session will really challenge you to think different.

Mr. Zimmermann is an exciting and dynamic speaker which will make this session very exciting.  Bring your questions!

If you would like to see him in action, take a look at this clip from CNBC:




Here is a more recent interview:

More Data on Slowing ..

As reported at the Transplace blog, Stifel Nicolaus data supports the idea of a slowing environment.

Cass August Index is Out - What Shall We Learn?

The Cass Freight Index is out for August and the results are not surprising for those of us who stay close to this market every day.  Both expenditures and freight volumes have decreased month over month in August signaling a dramatic slowdown and one during a time when some would expect the seasonal surge to start.  Remember the idea of seasonal surcharges?

Cass Freight Index

Year over Year and Month over Month, shipment volume has decreased 1.1%.  For expenditures, we are still up year over year by 3.8%, mostly driven off of irrational fear instilled in the market during the first quarter (the reality was there was no need for those rate increases however some bought into the fear driven by some industry leaders) but month over month the expenditures are down 1.1%.  Some other points made by the people at Cass:

• There have been two straight months of freight contraction
• This is the third time this year, freight volumes are down year over year
• Inventory levels are increasing beyond what is needed for the sales volume in the economy. 
• The report says to expect rates to stay firm - I disagree with this and I think the empirical evidence will show this not to be true. 

The report continues to say driver pay and fuel is driving higher costs for the carriers.  Of course, we know higher fuel costs are burdened on the shipper, not the carrier, due to fuel surcharges.  I also have not seen a massive increase in driver pay however we shall see if that starts creeping in.  The report says these increased costs have not made it through to the shipper in rates however the long term trend is the costs are passed on.  The average operating ratio (OR) has decreased (margin increasing) for the better part of a year now.  This means either the carriers are getting great operational efficiencies to offset these cost increases (that would be a good and competitive thing to occur) or the costs are being past through.  Impossible for the carrier costs to increase and the OR rate to decrease without one of the two above occurring.  As always, it probably is some of each.  

So, here are my thoughts for shippers:

• Despite a somewhat coordinated effort across the industry to reduce capacity it appears demand is decreasing even faster.  This is a message I have been projecting for the last 6 months and the evidence here continues to reinforce this general message. 
• If you are a shipper who was frightened into taking increases at the beginning of the year you may want to review that decision and perhaps run a bid event.  You most likely are paying out of market prices.
• The idea that Q3 and Q4 is a bad time to bid may be an idea which is dying.  Carriers should be worrying about where the volume in Q12013 will come from now and may be a bit hungry. 
• This report continues to reinforce the incredible volatility of the market and the fact every shipper needs to have a very detailed supply base management program to monitor these changes and leverage them when needed. 

For carriers I believe:

• May be time to stop a lot of the blustering and start building true relationships with your shippers to lock in shrinking volume.  Getting business out of fear is not always a good or defensible long term strategy. 
• Offer value added services to ensure you bring more than just transport to the mix.  Shippers need overall logistics and supply chain partners to make it through slow times. 
• Continue to drive exceptional efficiencies.  As an industry we need to ensure that logistics expenses as a % of GDP declines.  That is the true measure if our industry is adding value or not.  Let's focus on the right things. 
• Continue to drive hard for increased fuel mileage and sustainability objectives.  This benefits everyone. 

In conclusion, the signal this report is sending is things are slowing down and the pace may be accelerating.  Get ready for a tough Q42012 and Q12013.

I wish I had better news. 

Continuing on Cube Utilization - Secondary Cube

What if Watermelons were Square?

Ask yourself - What if Watermelons Were Square?

I find just about everyone gets the idea that putting more stuff in a trailer will generally reduce your overall costs because you will use less trailers.  It is that simple.  Miles per unit sold goes down and with that the cost of transportation.  Further, your sustainability goals are met far quicker because less miles means less emissions.  The easiest way to reduce the cost of anything is just to stop using it.  Concentrating on cube utilization accomplishes this.

However, for all the people who know this I find a lot less worry about secondary cube or what some call "liquid cube".  This actually takes into account the utilization of the cartons or packaging of product you are loading in the truck.  Think of it this way:  You may load 1,000 cases of xyz product into your trailer, look at it, and say "wow, did I cube out that trailer"!  What you may miss though is the cube utilization of the cases is horrible.  Open the cases and you may find a lot of air due to bottles being curved, sizing relative to the case not done properly, or just packaging which is too big for its contents.  If you are able to solve that problem (per my previous post, most likely with the marketing and merchandising folks) you may find you can put a lot more product in that same trailer.

So, the journey continues... Once you think you have cubed the trailer, start looking at secondary cube and start solving that problem.  Keep packing them tight and ELIMINATE emissions and cost; don't just reduce it.

(Answer to above question:  A lot more would fit in a trailer - after all, the rind is merely nature's packaging!)

Packaging and Merchandising Vs. Logistics Efficiency?

Conducting what I call a "walk around" (my wife calls it shopping) in the grocery store this weekend started my mind wandering to ideas about packaging and shelf space.  Why would a logistician be thinking of these stereotypical marketing and merchandising topics you may ask?  The answer is simple:  There is a battle going on in the retail world within companies and it is the battle of the logistician versus the merchandiser.

Just look at the picture below:

A merchandiser probably sees nice colors to attract the shopper's eyes, good shelf space display, multiple rows of the product to dominate the shopper etc.  A logistician sees boxes which are too big for the product which is in them thereby reducing useful cube in a trailer. If you look to the far end of the aisle you will see round and curvy shaped bottles.  The logistician thinks these attract the eye but kill you on cube (both primary and secondary) utilization.  So, the question is who wins?  To this point in my career the merchandiser has won but that is changing with three key changes in the external environment.

First, transportation costs have become so high people are no longer just deferring to the merchandiser.  They really need to make a solid business case why that curvy bottle which kills cube utilization is going to drive sales.  Otherwise, we will move to optimizing cube.

Second, shelf space is no longer such a driver of consumer preference.  When the entire concept of shelf space importance was developed it was the way to advertise to an uneducated consumer.  The consumer "learned" about your product by having the product catch her eye then have her read the box (another more practical reason why boxes are so big - need real estate for the writing and graphics) and this would be a major driver of her buying decision (The old adage there are two moments of truth: One when she decides to buy the product and two when she uses the product for the first time).  However this has all changed.  Many come to the store already knowing what they will buy as they have researched it prior to arriving. Or, if they have not, rather than read the box they will whip out their smartphone and read about it on line (the smart merchandiser will have a QR code on the box so it can be scanned).  This is a mega trend for how people shop which is growing and not shrinking.  The advent of the smart phone means you no longer have a self contained space to barrage the consumer with colors and splash - the consumer can "virtually" leave your space, find the information they want and need, then reenter your space without you even knowing it.

Third, as stores become smaller (especially if you follow the mega trend of consumers moving back to the cities which changes the entire dynamic of retailing) shelf space is shrinking.  With shelf space shrinking you need to figure out how to get your product in front of the consumer, get it to be interesting AND make it small and compact (The tyranny of the "OR" - Good to Great, Jim Collins).  For example, if you make laundry detergent and you only get 1' across on a shelf.  You can take that up with two giant bottles of non-concentrated detergent or you can concentrate it immensely and get 6-8 bottles across.  I personally believe more is better and the the signal the consumer will get is if there is that many on the shelf it must be because people are buying it - perhaps I should try it.   This trend supports and is in harmony with the needs of the logistician.

So, what does this mean for the logistician?  It means you need to get upstream in the packaging design, merchandising and manufacturing of your product.  Get involved in these decisions on the front end and influence the decisions which will meet the needs of the marketer and merchandiser and will also play nicely with cube utilization and transportation costs.  The lowest cost transportation is the transportation you do not use and better cube and better secondary cube (a topic I will address in another post) drives the elimination (not just reduction) of transportation cost.  This means you need to be intimately involved in the Sales and Operations Planning (S&OP) process and if your company does not have one you should lead and develop one.

I have always said the great logistician spends as much time on these topics as they do on working with carriers.  The work with carriers tends to be fun part however this is where the majority of your cost savings will come.

Reflections on Labor Day

Our industry, the logistics and supply chain industry, should reflect more on this great day than just about any other industry.  We are built on the benefits of the work labor does every day.  The number of truck drivers, loaders at rail and air ramps, workers at ports, warehousemen etc. etc. really do drive this industry.  I have not done the analysis however the ratio of labor (stereotypical "blue collar") to "management" or managers has to be one of the largest of any industry.   Think of it, for every truck there is at least one driver!

This industry also is what moves America.  Nothing is built, bought, imported or exported without going through some channel in this industry; and most go through multiple channels in our industry.

So, with that I do reflect on this great industry and the great people who work in it.  I hope they get to spend time with their families - although the nature of the industry is many will not.

Thank you for all you do for your companies, this industry and the United States of America!