I was reading an article about Tom Brady today in the Washington Post and it led me to think about metrics in supply chain. How could that possibly be, you ask? What does how a quarterback preforms in football have to do with supply chain?
First, in case there are those who do not know who Tom Brady is I would just ask you to google him. Whether you like him or not as a fan you have to respect all that he has accomplished. We literally likely will not see another like him in our lifetime, or maybe ever, as it relates to football and longevity. 9 super bowl appearances, 7 titles and 13 AFC Championship games. When everyone thought he was done, he went off to Tampa Bay where he promptly won another super bowl. ( I will not list them all here but if you want to know all the records he holds, I found this website).
The article in the Washington Post was titled: Tom Brady is telling his own story and doing it at his own pace: (May require firewall). The general theme was the success of Tom Brady (Besides raw talent - which a lot of NFL QBs have had and have been far less successful) can be boiled down to just a few items:
- His ability to focus on the mission in front of him.
- His ability to ignore all the noise around him in terms of success (fan noise, social media noise, trappings of fame noise).
- His discipline in controlling his time. Everyone wants a piece of his time but he rarely provides it. He does not have to be everywhere.
- They are inwardly focused and not from the view of a customer
- The critical few are not separated out from the "nice to know"
- They do not have one or two (no more) clear outcome metrics. Using our football analogy, think of the outcome metric as the score of the game. All the individual stats that are produced (proudly by AWS) during the game are just input or driving metrics. They only matter if they indicate and predict what the outcome of the game will be.